Privacy Policy

Privacy Policy

Introduction

Welcome to https://chrome-repair-restoration.collision-talk.com (hereafter referred to as “Chrome Repair Restoration,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services. Our commitment to privacy is in line with various international data protection regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) in the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://chrome-repair-restoration.collision-talk.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our representatives via emails, calls, texts (SMS), or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during your interactions with us:

  1. Using Our Applications and Services: As an authorized user, your account information, payment details, and service-related data are collected and processed to provide you with a seamless experience.
  2. Website Visits: When you visit our websites, we may collect data about your browsing behavior, device information, and location using cookies (as explained below) and other tracking technologies.
  3. Communications: We may contact you via email, phone, or text for newsletters, promotional offers, service updates, or to respond to your inquiries. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect various categories of personal data as part of our business operations:

  • Account Information: This includes usernames, passwords, email addresses, and profile details you provide during registration or account creation.
  • Payment Information: We securely process credit/debit card details, billing addresses, and other payment-related information for transactions on our platform.
  • Financial Information: We may collect bank account details, investment portfolios, or other financial records as required to facilitate certain services.
  • Purchase Information: Data related to your purchases, order history, and product preferences is collected to improve our services and personalize your experience.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses may be collected for analytics, push notifications, or location-based services.
  • Location Data: We use GPS and other location technologies to provide location-specific services, but this is done with your consent unless required by law.
  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal data if voluntarily submitted.
  • Social Media Information: If you choose to log in or interact with our platform through social media accounts, we may access your public profile information, including name, username, and profile picture.
  • Product Information: Details about products you view, purchase, or rate on our site are collected for inventory management and personalization.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  • Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and services. They enable features like secure login, account management, and payment processing.
  • Preference Cookies: We use these cookies to remember your preferences, such as language settings, display options, and ad choices, to provide a personalized experience.
  • Analytics Cookies: These tools help us understand how visitors interact with our site, including metrics on page visits, bounce rates, and conversion paths. This data is used to improve our platform and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations:

  • Personal data is retained as long as necessary for the purposes it was collected for, including fulfilling your requests, providing services, or complying with legal obligations.
  • Once the purpose has been fulfilled, or when required by law, we securely delete or anonymize the personal data to prevent further processing unless justified by a legitimate interest or legal requirement.

Security Measures

We take robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Data Encryption: We use encryption protocols for data transmission and storage to safeguard sensitive information.
  • Secure Third-Party Processing: For certain services, we engage reputable third-party processors who adhere to strict data protection standards.
  • Access Controls: Only authorized personnel with a legitimate business need have access to personal data, and they are bound by confidentiality obligations.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to monitor their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In some regions, you have the right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction or Object: You may restrict the processing of your data in certain circumstances, such as contesting its accuracy or requesting a temporary halt during an investigation.
  • Data Portability: In some jurisdictions, you can request a portable copy of your personal data in a commonly used format.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data for specific purposes, including profiling or direct marketing. We will respect these objections unless required by law.
  • Filing Appeals/Complaints: You can file complaints with our privacy team or relevant supervisory authorities if you believe your privacy rights have been violated.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions related to this Privacy Policy, your data, or to exercise your rights: